Privacy Policy
Updated in March 12, 2026
We at Lucid ("we", "our", or "us"), are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when using the Lucid platform (the "Service"). By using the Service, you agree to the terms set forth below.
1. Information We Collect
To provide and improve the Service, we collect the following types of information:
Personal Data
Upon registration, we collect email addresses, names, and authentication details (such as through Google). For purchases, payment details are collected via secure payment processors.
User Content (Dilemmas)
We collect the text and data you input into the Service for the purpose of analyzing your dilemmas.
Usage Data
Technical information including IP addresses, browser types, time spent on pages, and device identifiers for Service optimization.
2. How We Use Data
Lucid uses the collected information for the following purposes:
- To provide AI-driven dilemma analysis and insights.
- To manage your account and provide customer support.
- For technological improvement of our user experience and algorithms.
- To prevent misuse, fraud, or activities that violate the Terms of Use.
3. Third-Party AI Providers
Our Service relies on advanced artificial intelligence models operated by OpenAI.
Data Processing
When you input a dilemma for analysis, the content is transmitted for processing on OpenAI's servers. This information is processed in accordance with the provider's privacy policy.
Your Responsibility
We recommend not uploading extremely sensitive information, state secrets, or identifying details of third parties without their permission, as the information is processed by external AI systems.
4. Data Security
We implement industry-standard security measures to protect your information:
- Information is stored on secure servers using encryption technologies.
- We perform periodic checks to ensure data integrity.
User Responsibility
You are responsible for maintaining the confidentiality of your account access details. Lucid is not liable for damage resulting from the disclosure of your access details to an unauthorized party.
5. Data Retention and Deletion
We will retain your information for as long as the account is active or as required to provide the Service and fulfill legal obligations.
User Rights
You may request the deletion of your account and all associated information (including dilemma history) at any time by contacting customer support.
6. Disclosure of Data
Disclosure of personal data or user content may occur in the following cases:
- To service providers (such as cloud providers, AI providers, and payment processors) for the purpose of operating and delivering the Service.
- If required to do so by law, court order, or a request from a competent governmental authority.
- To protect the rights, property, or safety of Lucid, its users, or the public.
- For the purpose of preventing or investigating potential wrongdoing in connection with the Service.
7. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has provided us with information, we will take steps to delete it immediately.
8. International Data Transfer
Your information may be transferred to and maintained on computers located outside of your state or country, where data protection laws may differ. By using the Service, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes by updating the date at the top of the page. It is recommended to review this policy periodically.
10. Contact Us
For any questions or requests regarding privacy, you may contact us at: support@fastlucid.com